Many of you are already aware that Adobe has changed their licenses from perpetual (permanent) to a subscription based license. The manner in which Support Services installs this software will be slightly modified and the registration portion will be completely different. Here is the short and sweet for how things will work:
Things the agencies will need to know:
Below is a list of which apps are perpetual and which apps are subscription. If anyone has any further questions, please contact Shellie Patterson.
1. BIT receives notification that an Adobe product has been purchased.
2. Assigned BIT staff will cross-reference the PO number Adobe provides to determine which agency purchased the software.
3. Assigned BIT staff will then contact the agency's fiscal contact (provided by Procurement) to let them know their software is available and that they will need to enter their installation work ticket with the Help Desk.
4. Support Services will contact the assigned BIT staff and let them know when they will be performing the installation.
5. The tech will work with the user and get the software installed, get the license assigned, and then assist the user with creating an Adobe ID for registering the software.
Things the agencies will need to know:
• When an employee exits the agency, the agency will need to enter a work request to have the user's license removed in the Adobe administrative console.
• If an agency wishes to re-assign a license, the agency will need to enter a work request to have the software removed from person A and moved to person B. The technicians will work with the assigned BIT staff to get the license moved in the Adobe console.
• The Adobe software will check-in and verify licensing with Adobe's website every 30 days. After 3 un-successful check ins (or 90 days), the employees license will be disabled and the software will no longer function.
• The Adobe subscriptions will renew every year in June. This means that the agencies will need to budget properly as these dollars will need to be paid out at the end of the fiscal year.
• The users will get an email from Adobe with a link to install their software when BIT assigns their license. The users should NOT click on this link and can just delete the email. Support Services will be installing the software for them.
• Users will need to remember their Adobe ID password (the actual account name will be their email address). If the software ever needs to be re-installed for any reason, they will need this password to re-login to the application so it will re-activate for use.
Below is a list of which apps are perpetual and which apps are subscription. If anyone has any further questions, please contact Shellie Patterson.
|
Product Family
|
License Type
|
|
Acrobat
|
Perpetual
|
|
Acrobat
Professional
|
Perpetual
|
|
Adobe
Audition CC
|
Annual
Subscription
|
|
Adobe
Muse CC
|
Annual
Subscription
|
|
Adobe
Premiere Pro CC
|
Annual
Subscription
|
|
After
Effects CC
|
Annual
Subscription
|
|
Captivate
|
Perpetual
|
|
Coldfusion
Builder
|
Perpetual
|
|
ColdFusion
Ent
|
Perpetual
|
|
ColdFusion
Standard
|
Perpetual
|
|
Contribute
|
Perpetual
|
|
Creative
Cloud for teams
|
Annual
Subscription
|
|
Director
|
Perpetual
|
|
Dreamweaver
CC
|
Annual
Subscription
|
|
Edge
Animate CC
|
Annual
Subscription
|
|
Edge
Inspect CC
|
Annual
Subscription
|
|
eLearning
Suite
|
Perpetual
|
|
FB
Premium for PHP
|
Perpetual
|
|
FB
Standard for PHP
|
Perpetual
|
|
Flash
Builder Prem
|
Perpetual
|
|
Flash
Builder Std
|
Perpetual
|
|
Flash
Professional CC
|
Annual
Subscription
|
|
Font
Folio
|
Perpetual
|
|
FrameMaker
|
Perpetual
|
|
FrameMaker
Pub Servr
|
Perpetual
|
|
FrameMaker
XMLAuthor
|
Perpetual
|
|
Freehand
|
Perpetual
|
|
Illustrator
CC
|
Annual
Subscription
|
|
InCopy
CC
|
Annual
Subscription
|
|
InDesign
CC
|
Annual
Subscription
|
|
LeanPrint
Enterprise
|
Perpetual
|
|
Lightroom
|
Perpetual
|
|
Media
Svr Ext
|
Perpetual
|
|
Media
Svr Pro
|
Perpetual
|
|
Media
Svr Std
|
Perpetual
|
|
PageMaker
Plus
|
Perpetual
|
|
Photoshop
CC
|
Annual
Subscription
|
|
Photoshop
Elements
|
Perpetual
|
|
PHSP
& PREM Elements
|
Perpetual
|
|
Prelude
CC
|
Annual
Subscription
|
|
Premiere
Elements
|
Perpetual
|
|
Presenter
Licensed
|
Perpetual
|
|
RoboHelp
Office
|
Perpetual
|
|
RoboHelp
Server
|
Perpetual
|
|
SpeedGrade
CC
|
Annual
Subscription
|
|
TechnicalSuit
|
Perpetual
|
|
Visual
Communicator
|
Perpetual
|