Adobe Licensing: Update

Many of you are already aware that Adobe has changed their licenses from perpetual (permanent) to a subscription based license.  The manner in which Support Services installs this software will be slightly modified and the registration portion will be completely different.  Here is the short and sweet for how things will work:

1. BIT receives notification that an Adobe product has been purchased.
2. Assigned BIT staff will cross-reference the PO number Adobe provides to determine which agency purchased the software.
3. Assigned BIT staff will then contact the agency's fiscal contact (provided by Procurement) to let them know their software is available and that they will need to enter their installation work ticket with the Help Desk.
4. Support Services will contact the assigned BIT staff and let them know when they will be performing the installation.
5. The tech will work with the user and get the software installed, get the license assigned, and then assist the user with creating an Adobe ID for registering the software.

Things the agencies will need to know:

• When an employee exits the agency, the agency will need to enter a work request to have the user's license removed in the Adobe administrative console.
• If an agency wishes to re-assign a license, the agency will need to enter a work request to have the software removed from person A and moved to person B.  The technicians will work with the assigned BIT staff to get the license moved in the Adobe console.
• The Adobe software will check-in and verify licensing with Adobe's website every 30 days.  After 3 un-successful check ins (or 90 days), the employees license will be disabled and the software will no longer function.
• The Adobe subscriptions will renew every year in June.  This means that the agencies will need to budget properly as these dollars will need to be paid out at the end of the fiscal year.
• The users will get an email from Adobe with a link to install their software when BIT assigns their license.  The users should NOT click on this link and can just delete the email.  Support Services will be installing the software for them.
• Users will need to remember their Adobe ID password (the actual account name will be their email address). If the software ever needs to be re-installed for any reason, they will need this password to re-login to the application so it will re-activate for use.

Below is a list of which apps are perpetual and which apps are subscription.  If anyone has any further questions, please contact Shellie Patterson.

 
Product Family
License Type
Acrobat
Perpetual
Acrobat Professional
Perpetual
Adobe Audition CC
Annual Subscription
Adobe Muse CC
Annual Subscription
Adobe Premiere Pro CC
Annual Subscription
After Effects CC
Annual Subscription
Captivate
Perpetual
Coldfusion Builder
Perpetual
ColdFusion Ent
Perpetual
ColdFusion Standard
Perpetual
Contribute
Perpetual
Creative Cloud for teams
Annual Subscription
Director
Perpetual
Dreamweaver CC
Annual Subscription
Edge Animate CC
Annual Subscription
Edge Inspect CC
Annual Subscription
eLearning Suite
Perpetual
FB Premium for PHP
Perpetual
FB Standard for PHP
Perpetual
Flash Builder Prem
Perpetual
Flash Builder Std
Perpetual
Flash Professional CC
Annual Subscription
Font Folio
Perpetual
FrameMaker
Perpetual
FrameMaker Pub Servr
Perpetual
FrameMaker XMLAuthor
Perpetual
Freehand
Perpetual
Illustrator CC
Annual Subscription
InCopy CC
Annual Subscription
InDesign CC
Annual Subscription
LeanPrint Enterprise
Perpetual
Lightroom
Perpetual
Media Svr Ext
Perpetual
Media Svr Pro
Perpetual
Media Svr Std
Perpetual
PageMaker Plus
Perpetual
Photoshop CC
Annual Subscription
Photoshop Elements
Perpetual
PHSP & PREM Elements
Perpetual
Prelude CC
Annual Subscription
Premiere Elements
Perpetual
Presenter Licensed
Perpetual
RoboHelp Office
Perpetual
RoboHelp Server
Perpetual
SpeedGrade CC
Annual Subscription
TechnicalSuit
Perpetual
Visual Communicator
Perpetual

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