Email Consolidation: Staying Connected

The State of South Dakota has excelled at email consolidation and collaboration for well over a decade. Email consolidation is the process of “joining up” on a service or capability, not only internally within a single government agency like BIT, but also externally with each of our state departments like Social Services, Health, Education, Tourism, etc.

Ever since the mid 90’s, BIT has maintained a traditional, centrally located email system within state government. Unlike the majority of other states, South Dakota has successfully practiced complete email consolidation across the executive, legislative, and judicial branches of state government.

What are the pros and cons of email consolidation? Some of the benefits are as follows:

  • Cost Advantage: The long-term savings of avoiding separate systems, servers, licenses, and personnel far outweigh the short-term initial cost.
  • Compatibility: Without the need for cross-integrated, separate email systems, communication is much more efficient and effective.
  •  Storage: A single, centralized messaging system reduces the need for duplicate storage systems and allows for a single area of recovery if a disaster were to occur.
  • Single Global Address List: Any client of the consolidated system can see all members on the system through a single user listing.
  • E-discovery: In the case of a court requested search of emails, or personnel related emails, the process of collecting these messages only runs through a single system. 
Learn more about the services and email consolidation that BIT offers.

-Marcus Mahlen 

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