Wednesday, July 30, 2014

Adobe Licensing: Update

Many of you are already aware that Adobe has changed their licenses from perpetual (permanent) to a subscription based license.  The manner in which Support Services installs this software will be slightly modified and the registration portion will be completely different.  Here is the short and sweet for how things will work:

1. BIT receives notification that an Adobe product has been purchased.
2. Assigned BIT staff will cross-reference the PO number Adobe provides to determine which agency purchased the software.
3. Assigned BIT staff will then contact the agency's fiscal contact (provided by Procurement) to let them know their software is available and that they will need to enter their installation work ticket with the Help Desk.
4. Support Services will contact the assigned BIT staff and let them know when they will be performing the installation.
5. The tech will work with the user and get the software installed, get the license assigned, and then assist the user with creating an Adobe ID for registering the software.

Things the agencies will need to know:

• When an employee exits the agency, the agency will need to enter a work request to have the user's license removed in the Adobe administrative console.
• If an agency wishes to re-assign a license, the agency will need to enter a work request to have the software removed from person A and moved to person B.  The technicians will work with the assigned BIT staff to get the license moved in the Adobe console.
• The Adobe software will check-in and verify licensing with Adobe's website every 30 days.  After 3 un-successful check ins (or 90 days), the employees license will be disabled and the software will no longer function.
• The Adobe subscriptions will renew every year in June.  This means that the agencies will need to budget properly as these dollars will need to be paid out at the end of the fiscal year.
• The users will get an email from Adobe with a link to install their software when BIT assigns their license.  The users should NOT click on this link and can just delete the email.  Support Services will be installing the software for them.
• Users will need to remember their Adobe ID password (the actual account name will be their email address). If the software ever needs to be re-installed for any reason, they will need this password to re-login to the application so it will re-activate for use.

Below is a list of which apps are perpetual and which apps are subscription.  If anyone has any further questions, please contact Shellie Patterson.

Product Family
License Type
Acrobat Professional
Adobe Audition CC
Annual Subscription
Adobe Muse CC
Annual Subscription
Adobe Premiere Pro CC
Annual Subscription
After Effects CC
Annual Subscription
Coldfusion Builder
ColdFusion Ent
ColdFusion Standard
Creative Cloud for teams
Annual Subscription
Dreamweaver CC
Annual Subscription
Edge Animate CC
Annual Subscription
Edge Inspect CC
Annual Subscription
eLearning Suite
FB Premium for PHP
FB Standard for PHP
Flash Builder Prem
Flash Builder Std
Flash Professional CC
Annual Subscription
Font Folio
FrameMaker Pub Servr
FrameMaker XMLAuthor
Illustrator CC
Annual Subscription
InCopy CC
Annual Subscription
InDesign CC
Annual Subscription
LeanPrint Enterprise
Media Svr Ext
Media Svr Pro
Media Svr Std
PageMaker Plus
Photoshop CC
Annual Subscription
Photoshop Elements
PHSP & PREM Elements
Prelude CC
Annual Subscription
Premiere Elements
Presenter Licensed
RoboHelp Office
RoboHelp Server
SpeedGrade CC
Annual Subscription
Visual Communicator

Monday, July 28, 2014

Phishing: How to Protect Your Computer

What is phishing? Phishing email messages are emails designed to steal your identity. They ask for personal data, or direct you to Web sites or phone numbers to call where they ask you to provide personal data. Today it is the most common attack vector in trying to compromise a computer system.  A simple e-mail message causes more damages to computer systems and fraud around the world than anything else.  In the past week alone, state government has had 3 individuals forfeit their computer credentials via phishing messages and resulting in compromised systems.  Fortunately, defense systems identified the compromise before permanent damage was inflicted.  We might not always be so lucky, though.  Phishing messages appear every day in our system and we need to recognize them when they appear.

Phishing e-mail messages take a number of forms:
  • They might appear to come from a friend, colleague, business you regularly do business with, or from social networking site.
  • A variant called spear phishing is a targeted form in which an e-mail message might look like it comes from your employer, or from a colleague who might send an e-mail message to everyone in the organization, such as the head of human resources or I/T.  They are more specific in that the topic of discussion is specific to an interest of yours.
  • They might ask you to make a phone call. Phone phishing scams direct you to call a customer support phone number. A person or an audio response unit waits to take your account number, personal identification number, password, or other valuable personal data. The phone phisher might claim that your account will be closed or other problems could occur if you don't respond.
  • They might include official-looking logos and other identifying information taken directly from legitimate Web sites, and they might include convincing details about your personal information that scammers found on your social networking pages.
  • They might include links to fake Web sites where you are asked to enter personal information.
While as much as 50% of email received by the State gets filtered and quarantined as phishing or in some way infected, there are many which still get through. Many times it is due to the spammers changing the “from” address so that our filters can’t keep up. BIT will continue to maintain effective filters to prevent as many harmful messages from getting through as possible.
For the few malicious messages which do end up being delivered to State users, we have created the following mailbox for your use:
Report Spam (Listed on Global Address List) or
All messages emailed to this address will be monitored and reviewed by BIT to better protect and safeguard the State’s users and data. We continue add web sites to our blocked list every week. Messages appearing to be harmful or dangerous will be blocked from that point on so that further messages of that type will not be delivered.
If you ever have questions or doubts in regards to a message, phone call or technology request – do not hesitate to contact BIT for assistance. We are always willing to answer questions. Please be aware, BIT will never ask you for your username and password, or any other personal information, via email. Again, if you receive a message that appears to be offensive or dangerous, or desiring personal information from you, please remember to forward it to the above address or call the BIT Help Desk at 773-4357.
Parts of this notice were taken from Microsoft advisories

Tuesday, July 22, 2014

The Web is Working for South Dakota Businesses!

The web is working for South Dakota businesses. Google is helping. Google said it has a $55.6 million impact on South Dakota businesses!

An Economy Impact report for each state was released by the tech company last week. Nationwide, Google estimated it generated $111 billion in economic activity over the past year! In total for South Dakota, 2,300 companies were reportedly using Google to generate economic activity. !

In the South Dakota Economy Impact report, Google focused on two companies: The Lodge at Deadwood and the University of Sioux Falls.

According to its report, the Deadwood hotel and casino connects with customers around the world via the search engine. When they first launched their business into existence, they knew that in order  attract a broad audience of families, vacationers, business travelers and event planners, a strong web presence would be essential. The Lodge launched the website in 2010, and business took off! AdWords, Google's advertising program, has been an important tool in helping to bring customers through their doors.

USF relies on Google tools for marketing, admissions and to connect students with jobs and internships. This 131-year-old institution is thriving with the help of the Internet and their marketing department's digital efforts. USF uses Google tools such as AdWords, Google’s advertising program, YouTube, Google+ and Google Analytics to reach prospective students.

It is clear that Google has had a large impact on the great state of South Dakota and on the businesses within. This is the perfect time to reflect on the marketing plans of all businesses and what can be done to improve in order to benefit the business. Who knows, the web could be the number one marketing tool available!

Download the SD Report here!

Monday, July 21, 2014

Life Outside BIT: Andy Ogan

If you work for BIT you have probably met, worked with, talked to, or heard of Andy Ogan. If you work outside of BIT, you have probably viewed some of his photography work without even knowing! Andy Ogan is a valuable employee to BIT and an outstanding photographer outside of BIT who produces stunning photos of landscapes, architecture, wildlife and children.

Andy Ogan’s job in BIT is multi-faceted.  His primary work is part of the Network Technologies group, working predominantly in the core networks of State Government, the Digital Dakota Network for K-12, and the REED network for the Board of Regents.  To list a few, he is involved in GIS mapping, the South Dakota Broadband Initiative project management, cellular drive testing, technology project reviews, traffic shaping, research, documentation, data presentation and writing. Lucky for us, Andy is also the unofficial BIT photographer!

Andy’s first interest in photography started about 15 years ago, as he found he enjoyed being behind the lens far more than he enjoyed being in front of the lens. His first real photography jobs involved digital photos and website content creation back in 1999-2003.  While his career in network administration took him professionally away from photography and content creation, it always remained a hobby of his.

In 2010, Andy finally decided to upgrade to his first DSLR camera, a Canon 60d, and a pair of lenses.  Since then, he has added to his camera kit.  Andy now has two DSLR’s, five lenses, lights, flashes, filters, a film SLR, two point and shoots, two antique 1930’s cameras that all still work, and a 1959 TLR film camera that still works.  

Andy is an active member of the Central South Dakota Photography Club and some other local / state-level clubs and groups, as well as the National Association of Photoshop Professionals.  His preferences in photography are photos of landscapes, travel, architecture, wildlife, nature, and kids.  Andy is hoping to start up a small side business selling his photo prints online sometime during 2014. 

For anyone aspiring to get into photography, Andy offers a few points that have helped him over the years!

First, practice practice practice.  In the world of digital, it only costs you your time to practice. 

Second, change your elevation.  A lot of photos of children online are taken from “parent height”, and you lose some of the connection with the children that you would have if you knelt down to their level.  It’s amazing how big of an impact you can make in your kid photos by just kneeling down. 

Third, if you are interested in photography but don’t have the equipment, there are great places online to rent equipment from at reasonable prices.  If you are interested in those, let Andy know and he can point you towards them.

Feel free to visit Andy Ogan’s photography site,, to view more outstanding photos!


Stuart Scott-Life, Cancer & Fighting

Stuart Scott, an ESPN anchor, delivered an incredible acceptance speech Wednesday night after being awarded the Jimmy V Perseverance Award, a testament to his rigid and public battle with cancer. We encourage you all to invest 15 minutes to watch and listen to a great piece and speech by ESPN’s Stuart Scott on life, cancer and fighting. It’s well worth your time.

Thursday, July 17, 2014

10, 20, 30 Years of Service!

Craig DeTample-10 years!
Craig DeTample
10 Years of Service
Craig has worked for South Dakota state government for 10 years! The year 2004: Anchorman and Napoleon Dynamite were in theaters, Desperate Housewives debuted, ‘thefacebook’ just got registered, and Nokia and Motorola dominated the mobile phone industry. Craig was the driving force behind developing and now running the Technology Purchase/RFP/MOU/and Contracts process for the state. Craig led the state’s recent imaging review project which included writing, issuing, and assessing an RFP. He helps keep the technology RFP and contract process running smoothly for the entire state.  He has authored and co-authored many clauses for our four Technology contract templates and works closely with the ATG office to make sure our contracts processes and language is current, clear, and enforceable.  He is always willing to help his co-workers usher projects through the various processes he supports and coordinates.  You can often find him working closely with members of the PMO group as they select the appropriate contracts clauses and vendor questions for a technology project.  Craig is also adding coordinating the BIT internal phases of the State Technology Roadmap process to his list of duties.  Craig demonstrates a strong drive to get the job done quickly and accurately.
Outside of BIT, Craig gives back to our local community by putting on planetarium shows at the Discovery Center, acting in local plays, and writing. Also, in keeping with the local water options, Craig recently built his own wooden sailboat in a PDracer format.
Carrie Tschetter- 20 years!
Jim Edman, BIT Deputy Commissioner, recognizes and thanks
Carrie Tschetter for her 20 years of dedicated service to
State Government
Carrie Tschetter has worked for South Dakota state government for 20 years. The year of 1994: Forrest Gump was in theaters, Friends (arguably the greatest sitcom ever!) launched, the Sony PlayStation changed the gaming world, and Netscape launched Mosaic Netscape 0.9—one of the first widely available web browsers.  Prior to coming to BIT, she worked for Revenue where she served throughout the years as a project manager for several small to large Revenue I/T projects. Carrie has recently joined the BIT Project Management Office as a Point of Contact for Veterans Affairs, Military, Public Utilities Commission, and Revenue.   In her short time with BIT, she has taken an active part in the PMO team. She has learned about the BIT divisions through shadowing staff and has contributed beneficial ideas from an agency’s perspective to team meetings and to the Technology Roadmap planning.
Carrie and her husband, Brett, have two kids, Molly, 19 and Carson, 14.  Together they enjoy camping, hunting and fishing. During the baseball season, they spend a lot of time in the bleachers enjoying the sunshine.
Mark Cichos- 30 years!
Lastly, we recognized Mark Cichos for his 30 years of service.  After previous work for the state in college, the official year was 1985:  Version 1.0 of Windows was just released, Back to the Future was showing at the movie theatres, and Dire Straits was making it big with ‘Money for Nothing’.  He started for BIT as a developer building applications on the mainframe.    Recently when most of his staff had gone home for the day, a problem occurred with a Natural program he had written in his early days.  He was still able to log on to the mainframe and find the program that needed a change – just like riding a bike!   Today, Mark is a Development Manager for many agencies, most notably DOR, GFP, DENR, and DPS.   His team of analysts and developers are working hard to rewrite all of the systems he wrote in his early days.     
Mark Cichos receiving his award from David Zolnowsky,
BIT Commissioner
Throughout the years here, Mark and his wife Sue have raised two boys who now are off to college.   Sports were a very important activity in the Cichos household and Mark was always actively involved.
Congratulations and thank you to Craig, Carrie and Mark for your years of leadership, commitment and dedication to the State of South Dakota! Keep up the great work!

Other individuals recognized in June for their years of service found below!

Wednesday, July 16, 2014

Game, Fish, and Park Website has a NEW Look!

Have you visited the Game, Fish and Parks site lately? It has a new look! I am talking about the newly enhanced GFP website as well as the responsive design developed for mobile devices. Check it out here!

After almost 4 years since their last redesign, GFP partnered with BIT to give their site a facelift! BIT worked with communications staff from Wildlife and Parks for past couple of months to enhance the functionality and appearance of the site. The homepage of the site now calls out the main action items of purchasing a hunting or fishing license and making a camping reservation more prominently than before. The modifications now allow users to access the news and social networking platforms more easily and there is more emphasis on what is trending within the GFP agency from the homepage. In addition to the homepage redesign, their whole site was made responsive and mobile-ready. By doing so, it will allow users to easily browse the website from all devices including phones and tablets. In an increasingly mobile world, these improvements help GFP better serve their customers in an online capacity.

A special thanks to the key players in this project! Sarah Gates' design ability and talent as well as Kaitlyn Martinez's professionalism and development expertise proved to be invaluable throughout the project.

*If your agency would like more information on website redesign, mobile-ready, and responsive site services BIT provides, please contact your BIT Point of Contact.